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Subscription and account
The subscription screen appeared — how does the free trial work?
From the moment you open your first vehicle record you get 7 days without a subscription; when it runs out the subscription screen appears. The clock starts with your first job, not with installation — if you installed the app and never added a record, the trial has not started yet. The entitlement is tied to your account: deleting and reinstalling, or moving to a second device, does not reset it. If you already subscribe, tap Restore purchases.
It says "7 days free" but no trial started / I have a subscription but it says subscribe
The free trial is granted once per store account; if you used it before, the button reads Subscribe — that's not a bug. If the screen appears although you subscribe, the device's store account isn't the one that bought it, or there's no connection: sign in with the same account and tap Restore. Payment goes through the store (App Store / Google Play) and cancellation happens there too; after cancelling you keep access until the period ends.
How do I delete my account and data?
Cloud Account → Delete my account. If you own the business, all cloud records (vehicles, cash, subscribers, staff) are deleted permanently and can't be recovered; export the end-of-day report first. If you're only staff, just your membership is removed and the business data stays. The subscription must be cancelled separately in the store — deleting the account doesn't stop it.
I signed in but my vehicles and cash are gone. Was my data deleted?
No. You most likely signed in with a different account: each account sees its own business, and your data is still in the previous account's business. Sign out and sign in with that account. When switching accounts on the same device the app asks whether to move local records to the new business or discard them. If unsure, choose cancel — nothing changes.
Can I use it on a computer (web)?
Yes. On the booth PC open otoparkpro.tanrikuluapps.com in a browser and sign in with your phone account (email/password or Google). Same business, same data; a car entered on the phone shows on screen within seconds. No new accounts or subscriptions on the web — both come from the phone app; the web opens with the same account. Internet is required. Keyboard shortcuts: F2 manual entry, F3 exit.
What happens if we use two devices at the same time?
It works, by design: each device sends only its own changes and keeps other records as they come from the cloud, so an exit made on one device is not overwritten by the other. If two devices close the same car at the same moment, the last close's amount stays. Actions taken offline are sent when the connection returns. If two devices enter the same plate at the same time, two records appear; you see both on the panel and cancel one.