Direct help: describe the problem and we usually reply the same day.
[email protected]On iPhone: Settings → (your name) → Subscriptions → WashPro Pro → Cancel Subscription. Cancelling does not cut you off immediately; you keep access until the end of the paid period. To end a free trial without being charged, cancel at least 24 hours before it ends.
Yes. Creating jobs, moving them through the queue, taking payment and reading reports all work without a connection, and sync to the cloud once you are back online. The customer-facing QR tracking page does need a connection, because it is the customer's phone talking to the server.
Almost always this means you signed in with a different account. Using the same email address through Google, Apple and a password does not create three accounts — but two different email addresses (say your work and personal ones) create two separate businesses, and both can show the same name on screen. Check which address you are signed in with under Settings → Cloud account. If you are unsure, email us; nothing is deleted, so it can be recovered.
Get the whole plate in frame and keep it roughly parallel to the screen; recognition drops at steep angles. The app shows the readings it found so you can tap the correct one, and you can always type the plate manually. Note that Turkish plates never contain Q, W or X, so entries with those letters are rejected.
Permissions follow the role. Staff can open jobs, change status and take payment; pricing, reports, expenses and settings stay with managers. You pick the role when you generate an invite code.
Yes — every device signed in to your cloud account sees the same business. One device connects to one business at a time.
In the app: Settings → Cloud account → delete account. If you no longer have the app installed, request deletion from the account deletion page.