Padel court management software: bookings, regulars and the till in one place
A padel club sells one thing: the court hour. Everything else — the racket left at reception, the balls sold, the coaching slot — hangs off that hour. Software for a padel club is therefore judged on one question: can a single record carry an hour from the moment it is booked to the moment the day's takings are counted? This page sets out what that requires, and what to check before choosing.
Why padel is not just "a smaller pitch"
Most venue software is written for football pitches and then offered to padel clubs unchanged. Three differences break that assumption:
- The slot is 90 minutes, not 60. A padel booking rarely fits an hourly grid; a system that can only think in whole hours pushes the club into writing "19:30–21:00" in a note field.
- Courts are not interchangeable. An indoor court in January and an outdoor one are different products at different prices, and the customer asks for one of them by name.
- The same four people come back every week. Padel income is built on regulars far more than on walk-ins, so the weekly repeat has to be a first-class record rather than something typed in again each Monday.
If the software gets these three wrong, the club ends up running a paper diary next to the screen — which is the situation the software was bought to end.
What padel court management software has to do
1. The day on one grid
Courts as columns, slots as rows. Booked, free and occupancy in the same frame, so the question on the phone — "anything free at eight?" — is answered by looking, not by scrolling through three separate calendars. With four courts this is one screen, not four.
2. Slot length per court
Ninety minutes on padel, sixty on a pitch, forty-five for a coaching slot. The slot length belongs to the court, not to the whole system. When it does, a club that adds a tennis court later does not have to change anything else.
3. A price that finds itself
Weekday and weekend, daytime and evening, indoor and outdoor are priced differently. The software should read the day and the time range and put the price up by itself, with a base price for slots no rule covers. Every place where staff do the arithmetic in their head is a mistake waiting for a busy Saturday.
4. Regulars, and their dues
The group that plays every Tuesday at nine is not a booking, it is a standing arrangement. It should be entered once and fill the schedule forward by itself, with an agreed price where one exists and a monthly dues line where the group pays by the month. It should also stop in one tap when the group leaves, without deleting the history behind it.
5. Deposits and no-shows
A no-show costs the club the whole hour, because the slot was held and not offered to anyone else. A deposit moves that cost to the party that caused it. Two things matter: the deposit goes into the till on the day it was taken, and the group that did not turn up is remembered. The second is what lets reception decide, knowingly, whether the next booking from that number can be held without a deposit.
6. Reception sales in the same till
Balls, water, racket rental, a jersey. If these are rung up somewhere else, the end of day has to be assembled from two sources, and when it does not add up nobody can find out why. Court income and reception sales belong on separate lines of the same till.
7. The end-of-day figure
Cash, card and online takings kept apart, deposits visible as their own line, expenses deducted. The reason is reconciliation rather than bookkeeping: money through your own terminal and money from a payment link reach the bank on different days.
A Saturday at a three-court club
Courts 1 and 2 indoor, court 3 outdoor. Slot length 90 minutes on all three.
- Morning: the grid shows the day. Two regular groups are already in place — they were entered once, weeks ago.
- 11:00 — a call asks for the evening. The 19:30 slot on court 3 is free; it is opened in the customer's name and a deposit is taken, because this number failed to turn up once before and the history says so on the screen.
- 15:00 — a group arrives without a booking. Court 2 is free at 16:30, the price comes up by itself from the weekend-afternoon rule.
- During the match — two bottles of water and a racket rental are added to the booking from the reception list.
- At the close — the amount due shows the deposit already deducted; the rest is taken by card.
- Evening — the day's total separates cash, card and online, with deposits and reception sales as their own lines.
No part of that day needs a second notebook, and nothing has to be copied anywhere at midnight.
Questions to ask before choosing
What happens when the internet drops?
Reception cannot stop because the line went down. Opening bookings, closing matches and taking payment have to keep working offline and sync by themselves once the connection returns. A system that asks the server for every tap will stop the club in exactly that moment.
Can several people work at once?
A phone at reception, a tablet in the office, a browser at home — all three showing the same schedule, and a booking opened on one appearing on the others. A single-device licence is, in practice, a single shift.
Should an attendant see the whole till?
Opening bookings and taking payment is one job; tariff editing and the month's reports are another. Without role separation the only available line is "don't give them the password", which is not a line.
What can the players be shown?
Expecting a group to install an app is not realistic. A booking should carry a link the group can open to see its court, its hour and the status; the screen at reception does the same job inside the club. On that screen, amounts and phone numbers should never appear.
More than one club?
Two venues should sit in one account and still be separate: each with its own courts, tariff and till, with a combined view when it is wanted. There is a dedicated page on this: running several courts and venues.
How ArenaPro covers these
ArenaPro was built for spaces rented by the hour, and a padel court is one of them. Courts are defined with their own slot length and base price, indoor or outdoor; price rules cover weekday, weekend and evening; regulars fill the schedule four weeks ahead and carry their agreed price or monthly dues; deposits go into the day's till and no-shows stay in the customer's history; reception items are sold into the same booking; and the till keeps cash, card and online apart. The screen at the entrance shows tonight's schedule without amounts, and players follow their own booking from a QR code.
It runs on phone, tablet and browser, works offline and syncs when the connection returns. The usual setup order is courts and tariff, then regulars, then deposits and no-shows.
If your venue is a football pitch rather than a padel club, the same arrangement is described here: sports facility management software.