OtoparkPro User Guide
One topic per page, following the actual flow in the app. If you need a quick answer, the FAQ page may be faster.
- Getting Started with OtoparkPro: First Setup Step by StepFrom first launch to the first vehicle entry: welcome screens, branch, tariff, currency and plate country, first entry, the 24-hour and 10-record rule.
- How to Set Up a Parking TariffSetting up a tiered parking tariff in OtoparkPro: free minutes, brackets, daily cap, 'and above' rate, multiple tariffs and choosing the active one.
- Vehicle Entry and Exit: Plate Reading and FeeTips for reading plates with the camera, manual entry when it fails, the fee and cash/card at check-out, manual overrides, the vehicles-inside list and search.
- How to Track Parking Subscribers and Period PaymentsRegistering monthly customers as subscribers, recognising them at entry and exit, collecting period payments, overdue list, ending a subscription.
- Parking Till and End-of-Day ReportThe Cash screen, parking and subscription collections, adding expenses, sharing the end-of-day summary via WhatsApp/SMS, evening reminder and period report.
- Adding Parking Staff and Permissions (Roles)Adding staff with an invite code, owner / branch manager / staff roles and what each can see, manager PIN, device limit and closing a device.
- Branches, TV Board and Driver MapManaging several car parks from one account, the active branch, showing free spaces and tariff on the booth TV (6-digit code pairing), listing on the driver map.
- Receipt QR Code: Paperless Receipt for the CustomerShowing the QR from a vehicle record, what the customer sees live (entry time and running fee), what stays hidden, internet and cloud account requirement.
- Cloud Account, Multiple Devices and OfflineCreating an account and signing in, password reset, using one business on several devices, switching accounts, working offline and the 3-day rule, duplicate records, deleting the account.
- OtoparkPro Subscription: Trial, Plans, Restore, CancelThe 24-hour and 10-record rule, 7-day trial, monthly/yearly plans, restoring purchases, cancellation and invoices — all through the store.
- Using OtoparkPro on a Computer: the Web VersionOtoparkPro in a browser on the booth computer: signing in with the same account, what the web has and lacks, using it alongside the phone, device count, TV board and signing out.
- Putting the Storefront Board on a TV: Web, Apple TV, Android TVTurn the booth TV into a live storefront board: setup with the Apple TV and Android TV apps or the browser, pairing codes, unpairing and troubleshooting.
- Connecting a Payment Account: Stripe and PayTROnline payments: how to connect a Stripe or PayTR account, which key comes from where, what test mode really means, and how the vehicle exit completes the moment the payment lands. The money goes straight to your own account.