OtoparkPro User Guide
One topic per page, following the actual flow in the app. If you need a quick answer, the FAQ page may be faster.
- Getting Started with OtoparkPro: First Setup Step by StepFrom first launch to the first vehicle entry: welcome screens, branch, tariff, currency and plate country, first entry, the 24-hour and 10-record rule.
- How to Set Up a Parking TariffSetting up a tiered parking tariff in OtoparkPro: free minutes, brackets, daily cap, 'and above' rate, multiple tariffs and choosing the active one.
- Vehicle Entry and Exit: Plate Reading and FeeTips for reading plates with the camera, manual entry when it fails, the fee and cash/card at check-out, manual overrides, the vehicles-inside list and search.
- How to Track Parking Subscribers and Period PaymentsRegistering monthly customers as subscribers, recognising them at entry and exit, collecting period payments, overdue list, ending a subscription.
- Parking Till and End-of-Day ReportThe Cash screen, parking and subscription collections, adding expenses, sharing the end-of-day summary via WhatsApp/SMS, evening reminder and period report.
- Adding Parking Staff and Permissions (Roles)Adding staff with an invite code, owner / branch manager / staff roles and what each can see, manager PIN, device limit and closing a device.
- Branches, TV Board and Driver MapManaging several car parks from one account, the active branch, showing free spaces and tariff on the booth TV (6-digit code pairing), listing on the driver map.
- Receipt QR Code: Paperless Receipt for the CustomerShowing the QR from a vehicle record, what the customer sees live (entry time and running fee), what stays hidden, internet and cloud account requirement.
- Cloud Account, Multiple Devices and OfflineCreating an account and signing in, password reset, using one business on several devices, switching accounts, working offline and the 3-day rule, duplicate records, deleting the account.
- OtoparkPro Subscription: Trial, Plans, Restore, CancelThe 24-hour and 10-record rule, 7-day trial, monthly/yearly plans, restoring purchases, cancellation and invoices — all through the store.
- Using OtoparkPro on a Computer: the Web VersionOtoparkPro in a browser on the booth computer: signing in with the same account, what the web has and lacks, using it alongside the phone, device count, TV board and signing out.